This is only a quote and we are not holding any confirmed reservation either in the airline or in hotel. The booking procedure will start after receiving the initial deposit amount. If we fail to give you confirmation on your requested date, then entire amount paid is refundable.

Flight Booking

• Kindly reconfirm the Departure terminal and the Flight schedule from the airline before leaving for the airport.
• It is advisable to reach the airport 3 hours hours prior to the scheduled departure time.
• Web check-in is mandatory for all passengers. You will have to show your boarding pass / e-boarding pass along with your Identity card to the CISF staff at the Entry Gate. (Please Note: Airlines may charge for Web check-in Service. Applicable charges are not included in Package & need to be paid by the guests only)
• Guests will be checked for temperature and asked to display the status of Aarogya Setu app by the staff at entry gate of the airport. In case of non-availability of Aarogya Setu, passenger will be directed to a counter provided by the airport where Aarogya Setu app can be downloaded. A green status on your ‘Aarogya Setu’ App is mandatory to enter the terminal
• In case guests are denied to travel, due to high temperature then a change in date of travel might be offered. The change fee will not be applied and you can change your flight for a later date by paying the difference in fare. This process is entirely at the discretion of the respective airlines.
• As an extra precaution, Airlines have temporarily suspended Food and Beverage services on board.
• During boarding and travel all passengers shall use face cover/mask. They will also follow hand hygiene, respiratory hygiene and environmental hygiene.
• Vulnerable persons such as very elderly, expectant mothers, passengers with ailments are advised to avoid air travel.
• In airline no seat is provided to Infant.
• To avail the arrival transfers please check for our representative holding the placard of your name.
• If the return Flight is late in evening, the guest has to Check out from the hotel at 12 noon or at the time specified by the Hotel.

Hotel Accommodation

• Please provide government issued id’s to process the reservation.
• The guest must carry confirmed hotel voucher at the time of Check in at hotel.
• At hotel entrance guest will be checked for temperature and asked to display the status of Aarogya setu app. Normal body temperature and a green status on your Aarogya setu app is mandatory to enter in the hotel.
• Guests showing any Covid symptoms will be denied entry inside the hotel. In such cases applied cancellation charges will be at the discretion of the booked hotel.
• All the guests are requested to follow hand hygiene, respiratory hygiene and environmental hygiene.
• In hotels for an extra Adult / Child either Rollaway bed or mattress shall be provided.
• The request for an adjacent or an adjoining room will be on subject to availability.
• The Standard check in time of the hotel is 2 PM & check out time of the hotel is 12 noon (exact timings may be reconfirmed with the hotel directly).
• For early check in and late check out the payment is to be settled directly by the guest.
• Fixed Menu meals will be provided to the staying guests as per booked meal plans.
• Numbers of meals are always corresponding to the number of nights booked. Breakfast is not provided on the day of arrival.
• Mini bar facility (if available) in the hotels is on chargeable basis.
• It is mandatory to carry the age proof of children (2 to 11 yrs.) and infant (below 2 yrs.) along with other travel documents. Child above 11 years shall be considered for an adult cost.
• This hotel is suggested on the basis of the feedback taken from our customers. Still we request you that before finalizing the tour with us kindly go through the website of the hotels and read the reviews.
• We have made all possible efforts to make Hotel related information as authentic as possible. We hold no responsibility if any of the information is found to be incorrect / changed. We solicit discretion of the customer before finalizing the Hotel.

Cancellation Policy:

• If cancellation is made within 30 to 22 days prior to departure: 30% of total package cost + cancellation charges of issued Flight tickets & Hotel shall be deducted.
• If cancellation is made within 21 days prior to departure, 100% of the tour cost shall be deducted.
• In case passenger is denied entry to board the flight due to health condition than entire package amount is non-refundable.